Language Interpreting in Your Office, Within Seconds

Language limitations many times can be the difference between a good or poor medical outcome.

DT Interpreting welcomes members of Medical Protective to a new service designed to help physicians, dentists and other clinicians, bridge the communication gap with the rapidly increasing number of Limited English Proficiency (LEP) patients.

The Interlanguage-Phone Service is an on-demand, over-the-phone interpreting service for non-English spoken languages available every day of the year, 24-hours a day. 

Brought to you by Deaf-Talk, LLC / DT Interpreting, the service is supported by a network of nearly 1,000 qualified interpreters, ready to assist any time, within seconds, in more than 150 languages. 

With this convenient service, you and your staff can communicate with patients that do not speak nor understand English well enough to comprehend the important nuances of communication related to their care.

Medical Protective has coordinated the availability of this service for its insured professionals at preferred pricing rates. Subscribing the to Interlanguage-Phone Service can help you further safeguard your practice while assisting you to meet Federal, State and Local regulations regarding language communication with your patients, so that you can offer the highest standards in health care.

The Interlanguage-Phone Service can help you, the healthcare provider to…

• Serve an expanding LEP patient population
• Properly address, understand, and explain health/treatment related issues
  to the patient who may not adequately speak or understand English
• Assist you in eliciting accurate information regarding the patient's history, symptoms, and treatment
• Meet patient's expectations regarding their being able to communicate with you and your staff
• Reduce frustration, anxiety, and loss of time experienced by staff due to ineffective communication
• Comply with Federal, State, and Local mandates for providing language interpreter services
• Produce documentation that adequate language services were provided at the time of service

The Interlanguage-Phone Service can also help you build stronger ties with your community.  Announcing to your audiences that you now offer interpreting assistance for your patients may influence positively your public perception as well as the relations with your patients.